Privacy Policy

Information We Collect

When you book a stay with us, we collect personal information such as your name, email address, phone number, and mailing address. This information is stored in our booking platform, Resnexus, which is hosted in their secure cloud environment.

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including Facebook Ad Pixel and Google Analytics, to analyze website traffic and improve our services. These tools may collect information about your browsing behavior on our site.

Payment Information

All payment processing is handled by third-party processors through our booking platform, Resnexus. We do not directly collect or store your payment information.

Use of Your Information

We use the information we collect to:

• Process your bookings and provide you with our services

• Communicate with you about your reservation

• Send you marketing emails or newsletters if you have subscribed or booked a stay with us

Sharing Your Information

We do not share your personal information with third parties, except as necessary to process your booking or as required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by emailing us at pemi@stayatourhaus.com. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at pemi@stayatourhaus.com.